Sales Strategy

Outbound lead generation: The ultimate guide

lemlist team
LAST UPDATED
September 6, 2024
READING TIME
7 min.

Outbound lead generation is an excellent strategy to boost your sales and increase your leads, especially when paired with inbound lead generation. However, it can be difficult to get ROI if not executed properly because of its nature.

This post will share everything you need to know about outbound lead generation and some strategies you can implement for better results. 

What are outbound leads?

Outbound leads are generally any leads you get from your outbound lead generation campaigns. These are prospects that have been identified and contacted by your sales team because they fit into your ideal customer profile. 

For example, if you’re an accounting software company, your outbound leads will be the accounting managers you’ve discovered from Linkedin, email finder tool, or other sources.

Since a lead is someone who hasn’t purchased anything yet, once they enter the outbound sales funnel, you can then qualify them either as a marketing-qualified lead or as a sales-qualified lead. It all depends on where they are in the sales funnel. 

How does outbound lead generation work?

Since outbound lead generation involves proactively reaching out to people who fit your ideal customer profile, there’s a process for discovering these people to convert them. The process includes;

1. Identify your target audience

This stage involves creating an ideal customer profile from your already existing customers. The goal here is to outline the characteristics you want to look out for. What job roles, age, company size, industry, or more would your prospect be in?

Here’s what that might look like when you’re done:

Most importantly, what challenges do they face and how can you solve that problem? What value are you offering? lemlist offers a free ideal customer profile generator to help you get started. 

2. Build your prospects’ list

Once you have an idea of who they are, use a B2B lead generation tool to find contact information like email addresses, social profiles, and even phone numbers.

Use a tool like lemlist's AI-powered B2B database of 450M+ contacts for one-click access to verified, high-relevance leads that you can filter based on your ideal customer profile.

3. Start your outbound outreach and qualify your leads

Identify the channels your leads engage with the most and launch an outbound lead generation strategy. So depending on the audience, it could be cold calling, sending cold emails, invitations on LinkedIn and so much more.

Engage with them and assess their level of interest. Qualify these leads based on how they engage with your outreach.

For better results, you can engage leads on multiple channels and tailor your engagement based on each lead interaction with your message sequence, using lemlist’s multi-channel workflow and advanced conditions for automating outreach sequence.

4. Demo your product or service

For your warm leads or those who’ve shown the most interest, you take them down the funnel by setting up meetings for consultations or demos. This stage consists of making the hard sales pitch. 

You’re showing them the value or solution you’re offering and giving them a chance to ask any clarifying questions they might have. 

5. Close the deal

After your demo or consultation, your sales team has to keep following up and addressing any concerns the prospect might have. Negotiate any payments (if applicable) and get them to sign a contract. The end goal here is to have a paying customer at the end of the funnel. 

Outbound vs inbound lead generation

Inbound lead generation might be somewhat similar to outbound lead generation, however these two strategies are vastly different. Here’s how;

1. Outreach approach

Outbound lead generation involves reaching out directly to the prospects. In this case, your sales team initiates the contact via methods like cold calling, email outreach or social media.

On the other hand, inbound lead generation involves creating resources or value so your prospects are attracted to you. In this case, your prospects initiate the contact by interacting with your resource and offering you their contact details. 

2. Controls and permissions

In outbound lead generation, your leads don’t exactly consent to you reaching out since you initiate the contact. However, in inbound lead generation, they give express permission through the lead generation form to be contacted about your offerings. 

3. Outreach channels

Outbound lead generation consists of mostly paid channels like advertising or PPC, targeted email, phone and social outreach, or even networking. Inbound lead generation on the other hand uses more SEO, content marketing, social media marketing, or community resources like infographics, industry reports, and more. 

4. Lead qualification

Outbound leads are often less qualified because since they didn’t initially express interest in your business, your sales team has to spend more time nurturing them before they convert. Inbound leads are considered more qualified because they have already shown interest in your business and so they are easier to convert. 

Outbound lead generation strategies

If you’re ready to start generating outbound leads for your B2B business, here are a few strategies guaranteed to work for your sales team; 

1. Cold calling

This might just be the oldest way to generate leads and that’s because it works. Cold calling simply means reaching out to prospects via a phone call. 

It’s very personal because you can have a conversation with the lead and it's easier to convince them over the phone. Plus, even if they don’t convert, you get valuable insights on what to do better during the next outreach. 

However, for this to be an effective strategy, you need a sales intelligence tool to help you understand the right person and time to call. Especially since they can just hang up the phone if you don’t hold their attention. 

With lemlist, you can use templates and scripts to improve your calls, call only verified numbers directly from your browser, and keep track of everyone who needs a call back with a centralized dashboard. 

Pro cold calling tips

  • Start a call by disarming them. Talk about a mutual connection, their current projects or something about their company. This will create an opening for a conversation.
  • Your first instinct should not be to share your product/service - instead, schedule a meeting to talk more about their problems or understand their needs.

2. Social selling

This method focuses on reaching out to prospects on the social channels they use. For B2B businesses, your prospects are most likely on channels like Linkedin, and Twitter. So using these channels to reach out is guaranteed to get you responses when you do it the right way. 

Since LinkedIn has restrictions on the number of connections and messages you can send in a day, you need a tool designed to automate and scale your LinkedIn outreach strategy.

With lemlist sales engagement platform, your team can find your prospects, send automatic connection requests that won’t get you banned, contact them with a workflow campaign and even include steps like leaving comments on their posts. 

Twitter is also an excellent social channel for outbound lead generation. Set up a workflow to export connections who engage with your content and page.

 

You can then launch a campaign to turn these connections within your CRM into paying customers. A great tool to help with this is the Tweet Hunter export tool

Pro tips for social selling

  • Include the LinkedIn voice notes feature on lemlist to your sequence, to make your outreach even more personalized and human.
  • Did you and a prospect attend the same university or industry event? Highlight that connection in your outreach message on Linkedin and leverage the shared experience
  • Import people who also engaged with a competitor’s tweet; especially those who have had a terrible experience with them and win them over

3. Event networking

Outbound lead generation isn’t something that just happens online - you can also meet them offline. Leverage your industry events to meet B2B-qualified leads and nurture them. 

These events are a great way to connect with certain pre-qualified leads who are already interested in your industry and the potential solutions you’ll be providing. You can showcase your expertise and build relationships in a more personal way even more than phone calls.

So encourage your sales teams to participate in trade shows, conferences, and workshops to network with these leads. They can even combine more tactics by sending messages via lemlist before the events. 

Just be sure to research the attendees beforehand and identify some high-value prospects you want to connect with beforehand. 

Pro tips for event networking

  • Stand out even more by contributing to the event. Propose resources that’ll position you as a thought leader before you even walk through the door.
  • After events share relevant articles or resources that’ll keep you at the top of your mind and create a connection to build on.

4. Cold email outreach

Cold emails are a cheaper and less time-consuming way to reach multiple prospects at the same time. Once you identify your ideal customer profile, you can find their email address, and send highly personalized messages. 

The key is to have the right person’s contact and send the right message. You want to be sure you personalize your solution to each prospect’s problem. Since it's impossible to do this manually, especially on a large scale, we recommend using a cold email outreach tool to streamline the process. 

A tool like lemlist can help you find emails, verify them to protect your sender's reputation and personalize your outreach at scale. You can do this with multiple contacts by simply uploading a CSV. You only need the name, company and Linkedin profile if you have one.

You can use the free cold email generator, to craft email content that’ll actually convert.

Pro tips for cold email outreach

  • Extract emails directly from company websites and business listings online using an email extractor
  • When sending bulk emails, check your deliverability first so your content doesn’t end up in spam, and use a warm-up tool so you don’t trigger spam filters. 

5. Multi-channel Outreach

Your prospects are engaging with more than one channel every single day. This is why an outbound lead generation strategy is reaching out to them across multiple platforms. 

By combining channels like phone calls, emails, and LinkedIn outreach, they have a higher chance of responding to your pitches. lemlist has several multi-channel templates with results that you can get started with.

Just ensure there’s a smooth transition between channels. For example, if someone responds to your social media message, have a system in place to transfer the conversation to a sales rep for a more in-depth discussion

Tips for multi-channel outreach

  • We recommend starting with a low-key touchpoint, like a social media comment, then following up with a more personalized email or phone call
  • For high-value prospects, consider a short, pre-recorded video email introducing yourself and highlighting how your solution addresses their specific needs. This adds a personal touch

6. PPC Advertising

This is such an effective technique because it allows you to reach out to people who are already searching for what you offer. Plus with PPC, you can target users based on specific demographics, interests, online behavior and just key decision makers that are likely to interact with your solutions. 

Plus you can make your campaigns span across multiple channels like search engines, LinkedIn ads, Twitter ads and so much more. So we recommend using a multi-channel approach also for your PPC ads. Target prospects on Google, Bing, and more to widen your top of the sales funnel. 

Pro tips for PPC advertising

  • Many PPC platforms allow you to upload lists of target companies you want your ads shown to. Use this to reach the specific decision-makers in your ICP.
  • Don’t just use text ads. Leverage multiple ad formats including video to see which variation converts best.

Conclusion

Remember, the key to success in outbound lead generation isn't about overwhelming prospects, by sending messages every day. But about providing value, building trust, and offering genuine solutions

Don't be afraid to experiment with different channels, personalize your approach, and showcase your expertise. 

Ready to get started? Sign up for a lemlist free trial to start generating high-quality leads for your B2B business.

lemlist team
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Price
Best for
Standout feature
Con
4.9
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$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
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Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
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Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
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$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
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star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
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star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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