How to Use: Talk about support tools to start personalized communication. Use Cases: This includes software that automates support, connections with CRM systems, and training for customer support.
Craft a targeted inquiry referencing customer support tools to suggest potential improvements or efficiencies.
• Company: ‘HelpHub’• Platform: ‘Zendesk’
Saw HelpHub uses Zendesk—are you satisfied with your current ticket response workflow?